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Motorola CLIQs falling victim to latest firmware? (updated with official statement)

26 February 2010 128 views No Comment
Haven't willfully submitted to the CLIQ's new update yet? Well, you might want to hold off, because it looks like the new code is causing more heartache than good. A variety of reports on T-Mobile's official support forums echo the same overarching complaint, which is that messaging is a disaster zone ever since version 1.3.18 took hold -- long freezes when using the messaging app or widget, messages not getting sent or being sent multiple times -- basically all the things you really don't want to happen on a device that touts its social connectedness. For what it's worth, we've personally seen this happen on a CLIQ since the update, so we know there's something going on here; T-Mobile says that the complaints have been "forwarded... to the appropriate people," so hopefully we'll see some resolution soon. In the meantime, users experiencing issues are advised to not perform a master reset -- important advice, considering that's one of the first fixes many users might entertain.

Update: Follow the break for the full details from Motorola -- it looks like a date issue where the year gets stuck on 1969 is priority one for them, but they've got a workaround set up until a new OTA update's ready. Messaging issues may be alleviated by clearing out your backlogs -- if you've got too many old messages, it sounds like this could be bogging things down.

Continue reading Motorola CLIQs falling victim to latest firmware? (updated with official statement)

Motorola CLIQs falling victim to latest firmware? (updated with official statement) originally appeared on Engadget on Fri, 26 Feb 2010 12:02:00 EST. Please see our terms for use of feeds.

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